Return Policy


Henan joy amusement equipment Co., LTD provides Buyer a limited repair and replacement warranty and agrees and warranties only that the products, identified by category below, will be fit for their intended purpose, merchantable, and without material defect in workmanship and materials for the period specified as follows: 

1. Warranty for any defects in material and workmanship of inflatables is effective in two year period from date of shipment. Advertising products like tents, arches, cartoons etc are warranted for 1 year from date of shipment; The Blower supplied with your Inflatable is covered by the Blower Manufacturer’s own warranty. Any claims of defect in the Blower operation must be directed to the Blower Manufacturer for repair or replacement. Blowers carry a one (1) year warranty.

2. Wear items such as entrance covers, mats, slide covers, slide covers with steps, climbing rocks are not warranted beyond the first 90 days after receipt of order. 
These items are intended to reduce wear on the inflatable and require periodic replacement at buyer’s expense;
3. Return: return complete, unused, unwashed purchases within 7 days of receipt of your order. Buyer is responsible for all shipping charges on returned and/or exchanged merchandise. A 20% restocking fee will apply to any returned merchandise and will be deducted from your total refund or exchange amount.

4. The following situation shall be not in Hnjoytoys’ warranty coverage:

     (1.) Any defects in Hnjoytoys’ products resulting from misuse, improper handling or storage, improper maintenance and care, or accidental, abusive or negligent treatment of the product.

     (2.) This warranty shall become void if inflatable is packed wet or repaired by any other repair agency not approved by Hnjoytoys.